Start a case
Share the product scope and upload readable evidence through the agreed secure link—not through WeChat, WhatsApp or email.
MANAGED TOY COMPLIANCE
Getcombra checks the BOM, test reports, manuals, labels and packaging. After we accept complete, readable evidence, you receive the required compliance package—or a precise gap report showing exactly what must be fixed.

The 24-hour period starts only after complete, readable evidence is accepted. Customer waiting time is excluded. Delivery applies within agreed capacity and is governed by the customer agreement.
HOW IT WORKS
Share the product scope and upload readable evidence through the agreed secure link—not through WeChat, WhatsApp or email.
The engine and our compliance team check the BOM, reports, manuals, labels and packaging, map the applicable requirements and complete an independent double check.
Within 24 hours after evidence acceptance, receive the required document package or a precise, source-linked gap report.
Secure evidence exchange: WeChat, WhatsApp and email may be used for communication, but never for confidential evidence. Files are exchanged through the agreed secure upload channel.
ONE ENGINE · TWO AUDIENCES
Find model, variant, BOM, report and label mismatches; make gaps visible; prepare required documents; reduce manual QA work while preserving traceability.
For Importers ↗ 02 / EXPORTERS & DIRECT SELLERSFor brands, own listings, exporters, Amazon and FBA sellers, DTC teams and companies selling directly to retailers or marketplaces.
For Exporters & Direct Sellers ↗In every case, the responsible economic operator remains responsible for reviewing, approving and issuing documents where required.
OPERATING MODEL 01 · MANAGED SERVICE
Managed Compliance Operations powered by Getcombra gives your team the output without a software implementation. Our engine, internal double check and human review run behind one accountable service.
WHAT YOU RECEIVE
Scope depends on the exact product, target market, sales channel and legal role. Verification is performed only where a reliable source or verification method is available.
Prepared from the accepted product, company, test and market evidence.
Hazards, risks, measures and supporting evidence in a reviewable structure.
Identity, model, variants, materials, components and relevant characteristics.
Markings, warnings, traceability information and artwork checked together.
One controlled case with evidence, document versions, decisions and audit history.
Reusable channel documents and structured data for future Digital Product Passport use.
EU · US · UK · Switzerland · EEA. Getcombra is not a laboratory or certification body.
OPERATING MODEL 02 · ENTERPRISE PLATFORM
For high-volume teams—often around 200 products per year—with internal QA or compliance operations, integration needs, governance requirements or a white-label model.
Minimum annual commitment. Annual volume is paid 100% upfront. Implementation and onboarding are scoped and priced separately. Scope depends on supported categories, markets and regulatory packs.
PRICING
A result within 24 hours—or that product is free. If we miss the guarantee, the additional product fee is waived; an included slot is not consumed or is credited back. The monthly retainer remains. Missing, incorrect or unreadable evidence does not start the clock, and a question alone is not a result. Capacity and the customer agreement govern.
SERVICE CLARITY
Only after Getcombra accepts a complete, readable evidence set for the agreed scope. Time spent waiting for customer information is excluded, and delivery is subject to agreed capacity and the customer agreement.
Either the required document package for the accepted scope or a precise gap report explaining what is missing, contradictory, expired or unreadable. A question or acknowledgement alone is not a result.
The additional product fee is waived. If the product used an included monthly slot, that slot is not consumed or is credited back. The monthly retainer remains unchanged. The customer agreement governs the final terms.
No. Getcombra is not a laboratory, certification body or legally responsible economic operator. The responsible party reviews and approves the result and remains responsible for the product.
START WITH ONE PRODUCT
No files are uploaded here. We first confirm fit and scope, then provide an agreed secure evidence link.